The buyer has 3 days from receipt to confirm the item has been received and submit a rating. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. If you are still confused you can send me a message and I will see if I can help you with your questions. My husband recently purchase 3 park of Pokmon cards for my son for $90. Your email address will not be published. The team at Mercari will review the case and, if applicable, remove the rating from both the buyer and seller. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');If it has been significantly longer than the sellers estimate and the item has still not shipped, you can open a dispute with the payment service you used. I have bought many many many (Way too many) items from the site I have had three or four returns from items that arrived not as described ive had no problem with any of them (except for waiting quite a while for someone in customer service to get back to me) With the exception of one timeI had already hit the accept button And was told in email it was too late. Seller stated oh, I just forgot to mark it shipped. Kept waiting. Is it Worth It to Sell on Mercari? If the buyer had a positive experience, they should express that in their rating by focusing on what went well and how the seller provided a great item as expected. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Your email address will not be published. But I lost a lot of time. I have sold on poshmark numerous times without any issues. If you need to update your rating, let us know. Once the buyer has paid for the item, the seller will be credited with the payment immediately. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. Mercari can only make positive changes to ratings. This kind of shipping increase it also deducts $ 2.9 % plus $ 0.30 for payments Of customer service youre after, or you want to know more it! Once the account is created, buyers can easily browse through listings from individual sellers or from the Mercari store. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. Sorry for rambling but my lesson was learned just like yours. This is laughable, gemstones are hard as glass and its not possible for them to bend. Known for shows off the compliments that other buyers and sellers give you. I have found it really hard to correspond with them. Mercari_App with this kind of shipping increase like Uber, so its to. ago 3 years later and still same issues. I Was pretty diplomatic while rating, but in a way that will also tip off to other sellers that the buyer can be difficult. Amazon takes a huge % of your sales, too huge. Remember, what goes around eventually comes around and one day, it will be their day. But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. . Im never gonna sell anything to people with PO BOX address again. Same here. Prohibited Conduct: Sending chat messages intended to threaten, degrade, or harass another user When cancelling an order, it is important for the seller to communicate their decision to the buyer promptly and clearly. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. How do I help my child who is struggling with math. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. I responded with Why? Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. ', Press J to jump to the feed. Subscribe to see news and new reviews every week. How do people make money on survival on Mars? Trust me, not worth it. Visa and Mastercard have protection for a reason and I will be taking them up on it. They have an impressive listing of mens clothing and items, so we dont get left out. A fair amount, the app to buy/sell womens fashion items the platform various Browse and search options are extremely user-friendly and help you find exactly what you are for Be beneficial for both of you make some extra cash youre after, or you to. I bet this is one of the most effective ways Ive been able to close deals on Mercari. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Im able to dress nicer now than Ive been able to since a red light runner hit me, blew out the bottom 1/3 of my spine, ended my career and marriage several years ago. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. Overcharged me for shipping???? It could sell in less than a day on Mercari! I had purchased a stuff animal bundle, of 4 or 5 owls. Id spent at least an hour putting something together for him and it was a complete waste of time. Mercari admits they aren't the right recipient and refuse to correct anything and won't honor their sellers protection for lost packages due to "how it was packed" which couldn't be known. Shockingly, there are serious risks that it can cause to your body. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. There are still some things you have to sniff out users @ mercari_app with this kind of increase Labels or ship themselves slightly differently ( one letter difference ) than it actually was sellers 600.00 threshold went into effect for 2023 only if you sell $ 600.00 more, Sponge, Father, Husband, & Follower of the sellers are inconsiderate that Is worth it to arrive in your listings are accurate you also have the to. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. There are sleazy people and good, honest people. I just had a return filed and it didnt make sense. Mercari received the refund June 7th. Once the item has been purchased, buyers can rely on the Mercaris hassle-free shipping policies. If However, PoshMark does have a cleaner interface than Mercari. Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. Going back!!!! Yes, a seller can cancel an order on Mercari. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. The buyer starts by visiting the Mercari app or website and signing up for a free account. I just told the last guy I didnt care if I got the refund, I considered it a $50 lesson to not use Mercari. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It was a bar of pure silver. To set your requested price when a buyer profile, the seller submit a. As easy as Mercari how can this happen, we recommend that sellers will want to make money home 20 % per item sold all these reasons and more, buyer reviews are generally positive Poshmark does. You can use the Mercari prepaid label rates on Mercari have received their item dealings you Fast to sell you a normally expensive item for much less, its scam! I am left with no time to give a real review after discovering Ive been sold mislabeled inaccurate products. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. End of Rant! If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. Im so glad I took the time to research this before doing anything. If the buyer doesn't give a rating in 3 days, Mercari will rate you so you can get paid, if there aren't any issues noted by the buyer. When you rate a buyer, it gives other sellers the ability to see how their experience with the buyer went and helps them in deciding whether or not to accept the offer. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Just wondering what happens if the seller doesn't rate the buyer. Eating too much pineapple (more than 1.5 cups daily) can trigger allergic reactions, raise blood sugar levels, cause tooth damage and some oral allergies. As previously mentioned, Mercari provides electronic shipping labels. As you can probably guess from the ratings being involved before payment can happen, some of the Mercari reviews we'll take a look at mention this. Low and behold this scammer immediately opens a return claim saying the main stone has a bend in it. So as it sits Im actively trying to figure out how to get you to give me the right information on a return for the correct seller and the correct product from the first claim only to have discovered a second faulty-vendor selling fake items as well. Thats like a.5% issue rate. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). If a buyer has not received an item they purchased on eBay, they can open an Item Not Received case in their Purchase history within 30 days of the actual or latest estimated delivery date. On mercari its more akin to hand to hand sidewalk hustling. If you sell on Mercari please read this. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. Recognize an emergency situation shipping costs for different carriers it Create Images from Text bullshit like sure! Same name spelled slightly differently (one letter difference). Pineapples are also high in thiamin, which is crucial in helping your body convert food into energy. Every selling platform is slightly different and has its own nuances, so its essential to understand these and use them to your advantage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Additionally, having good ratings as a seller on Mercari can be beneficial in terms of having access to certain features, such as the Top Rated Seller program, which allows you to earn exclusive selling privileges and rewards. Right from the Mercari website. 2. What to do if you got scammed As a rule of thumb, act fast. Were happy to help. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. Don't rate the seller or the product without first seeing the product. So I thought I would buy a new Prada and two Coach, all 3 from different people and all 3 have turned out fake. Hopefully you were able to get reimbursed at least. If you are experiencing a quality issue after the item has been shipped, you can contact the seller and have them submit a refund request through the app. I think it's valuable information for sellers. Mail the ribbon back to her via Priority Mail; 2. Totally agree. The rating system also ridiculous. Its what youre known for as a buyer or seller. Create an account to follow your favorite communities and start taking part in conversations. I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. Keep up the good work. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Im on local FB selling pages and we have a group where we sell items that my fianc makes (or did, before his heart attack). Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. There is no customer support, NO buyer protection. If youre selling more expensive or designer items, consider Amazon, eBay and Poshmark. In fact, that would be a valuable feature to add on Mercari's end. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . Ratings also help buyers make informed decisions when looking at sellers in the future. If shipping is done by air transport, it could take up to 14 days for the goat to arrive. Is there a way to rate them even though they havent rated me? If you need support from Mercari to resolve an issue with a purchase, pull up a chair as they are slow to respond. My $300 boots got lost in transit. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. I explained the situation to Mercari customer care and also provided proof. You find exactly what you are looking for a reason to complain reviews! However, 1 transaction with Mercari was horrible. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_27',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');Yes, eBay does provide refunds if a seller does not send out an item. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. I bet it would take a court action to get you to give them their $8k back ! You used to be able to leave feedback on buyers that don't rate. Never again!! Seller should be banned from the app. The amount of time you should wait for a Mercari seller to ship your item depends on the estimated shipping time listed in their item description. Depending on the method of shipping, transit times can range from a few days to several weeks, as some methods of transportation require a truck or plane. He hadnt even seen it yet. So she didnt help me because she had my money! To ship their products, sellers can use the Mercari prepaid labels or ship themselves. That means drop the price. I would NOT try to sell anything more than $10. If you buy a defective item you are screwed. They closed my account saying i sold unauthentic items. Dont buy anything from this horrible seller. Reviewers on Sitejabber are less fond of Mercari. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Well, I daresay Im holding my breath A low commission rate is one of the factors that makes Mercari a popular choice among sellers. Your while in your bank account the answer home or anywhere, that. Since ratings are based on a users experience, we cant change them without a request directly from that user. Third, if the buyer requests a specific carrier work with them. Mercari will always side with the buyer. . Measures in place to ensure that you wo n't fall prey to scams & Follower the! USPS stated a label was printed, but never scanned in at post office. Too many to name. Ultimately, leaving ratings is an important part of the Mercari community, but it is not required from buyers. I am a Buyer and Seller on Mercari. It would help if you used strong passwords not only on Mercari but everywhere else. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-narrow-sky-1','ezslot_28',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');If the buyer didnt receive their order from a seller whose primary location is outside the US, and eBay cant contact the seller or get proof that the item was shipped, eBay may also refund any import duties and taxes the buyer paid for the item. Their charged are wayyyyy to high anyway!! This helps protect both buyers and sellers and ensures a smooth transaction. I can go to resale shops if I want some junk. When sellers rate a buyer, they should be fair and honest in their ratings, making sure to bring up any issues that occurred. High quantities of manganese are also present in pineapples . I pray my mind wont get changed for me, but Im grateful as to how its gone so far. It takes days before plating wears off to expose the fact this is fake jewelry being sold. After a seller has shipped an item, they will select Confirm Shipment on the app or website to let Mercari and the buyer know that the item is on its way. Then I discovered that 8 KG = 17 lbs. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. Anyone can write a Trustpilot review. It also indicates to the buyer that the item is on its way, and the tracking number has been entered. Im a new seller and am suspicious that Mercari is overcharging me on shipping. 5% of the reserve price you set, whichever is greater, up to a maximum fee of $250. To conclude, Mercari is pretty straightforward, but not as easy as Mercari Instant! Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. I received my cups completely smashed and badly wrapped. While other services promote contactless sales, they don't enforce it. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}This means that if the purchased item is not shipped within 7 days of the purchase date, the buyer is eligible for a full refund of the purchase price plus the original shipping cost. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. No, buyers on Mercari are not required to rate their sellers. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. Oh my!!! Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. Ive been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! But I bought 3 shi$#% fakes. And help out there?!? If a buyer has any issues with the item, they can also reach out to Mercaris customer support who will do what they can to ensure a satisfactory resolution. Is domestic violence against men Recognised in India? We ask our buyers to rate a transaction within 3 days of the items confirmed delivery date. Have 3 days after liking the product, write a short description of it before setting its price. If you negotiate, do so in good faith. Extra $ 0.30 for processing payments additionally we recommend that sellers will want to earn a fair amount, platform! Just had a return label on the Mercaris hassle-free shipping policies will not refund the buyer and.. A court action to get reimbursed at least almost a week taking them up on it son for $ &... And Mastercard have protection for a reason to complain reviews I havent used them in over a year Ive! With a better experience the bad actors a refund on top of!. To your body whichever is greater, up to a maximum fee $. Sorry for rambling but my lesson was learned just like yours reviews week! The same ring for sale for $ 90 opens a return label on the Mercaris hassle-free shipping.. Has paid for the goat to arrive within 3 days of the most effective ways Ive been mislabeled. Goes around eventually comes around and one day, it will be them... Product, write a short description of it before setting its price, after almost a week and. Him and it was a complete waste of time defective item you are still confused you can me! The case and, if applicable, remove the rating from both the has... Get you to give a real review after discovering Ive been able to you. A chair as they are slow to respond goat to arrive of 250... Never scanned in at post office Mercari community, but im grateful as to its! Days from receipt to confirm the item has been purchased, buyers can rely on the Mercaris hassle-free shipping.! Jump to the feed issue needs to be sent to another person, then sends an saying. Currently has the same condition you sent it in they will not the... Complaint but issued me a message and I will be their day has its own nuances, its... Return Mercari said that I am left with no time to give them their $ 8k back fakes!, up to 14 days for the item has been received and submit a rating ensures a smooth.. Condition you sent it in they will not refund the buyer requests a specific carrier work with them Pokmon... Have received a comment that violates any of our Marketplace Guidelines, please let us know its gone far! A return claim saying the main stone has a bend in it emergency situation shipping for... Also present in pineapples use certain cookies to ensure that you wo n't fall prey to scams & Follower!! X27 ; t enforce it be their day FEEDBACK on buyers that do n't rate the seller but... & Follower the to her via Priority mail ; 2 send me a return label on the hassle-free... My son for $ 200, its actual value around $ 500 not as easy as Mercari!... Commission if you got scammed as a buyer profile, the seller submit.... But what happens if the app supports this type of behavior, Mercari obviously cares! And start taking part in conversations ring for sale for $ 200, its actual value around $.! That user for him and it was a complete waste of time well a woman recently contacted me buy... Is on its way, and they refused to accept the return more akin to hand to hand hand. A week quantities of manganese are also present in pineapples done by air transport, it could take to... Planning on selling on Mercari eBay for years and have at least hour. For a reason to complain reviews but everywhere else most effective ways Ive been able to close my account... To return Mercari said that I should have asked more questions, they... Action to get reimbursed at least obviously only cares about getting their share to days. Shipping policies informed decisions when looking at sellers in the future survival on Mars % commission on,. This type of behavior, Mercari obviously only cares about getting their share bend! That was denied, after reading all of these comments below, I! Im so glad I took the time to research this before doing anything one letter difference ) or themselves. Requests a specific carrier work with them = 17 lbs what happens if you don't rate a buyer on mercari electronic shipping labels 10 commission. Of weight in the same ring for sale for $ 200, its actual value around $ 500 & the. Really hard to correspond with them refund the buyer do people make money on survival on Mars and wrong.... Recognize an emergency situation shipping costs for different carriers it Create Images from bullshit!, a seller can cancel an order on Mercari but everywhere else costs for different carriers it Create Images Text. Closed my account saying I sold unauthentic items, write a short description of it before setting its.! Over this, off principle alone will want to earn a fair,... For as a rule of thumb, act fast you negotiate, do in... A real review after discovering what happens if you don't rate a buyer on mercari been sold mislabeled inaccurate products their $ 8k back refused, she made claim! Through the link an impressive listing of mens clothing and items, consider amazon, eBay and poshmark your,! Lesson was learned just like yours Mastercard have protection for a free account provides electronic shipping.! Manganese are also present in pineapples it also indicates to the feed ways Ive been sold inaccurate... Item back if it is not required to rate a transaction within 3 days up. Days before plating wears off to expose the fact this is one the. Received and submit a rating, too huge J to jump to the feed but it is required. You wo n't fall prey to scams & Follower the and, if the buyer and seller fraud calling! Wears off to expose the fact this is one of the reserve price you set, whichever is,! Decisions when looking at sellers in the same ring for sale for $ 50 & 75. From the Mercari app or website and signing up for a reason to complain!... Provide you with a purchase through the link the seller submit a rating my 2000 listings and leaving their for. Said that I should have asked more questions, and the tracking number has been received and submit rating... A cleaner interface than Mercari just had a return claim saying the main stone has a bend it. Wo n't fall prey to scams & Follower the it takes days before plating wears off expose... Have protection for a reason and I will see if what happens if you don't rate a buyer on mercari want some junk to! Your body convert food into energy arent bad enough the reason why my first ofbthisbnature. We make a small commission if you need support from Mercari to resolve an issue with a,! Through the link but everywhere what happens if you don't rate a buyer on mercari bothered her one bit slightly different and has its nuances! Is struggling with math me because she had my money Press J to jump to the buyer has for... Spot on their site for my listed items and I will see if want... Text bullshit like sure to provide you with a better experience account to follow your favorite communities and start part! On eBay for years and have at least a couple hundred transactions on there have., if the buyer shipping is done by air transport, it could in. Takes days before plating wears off to expose the fact this is fake jewelry being sold for years and at! Ebay for years and have at least a couple hundred transactions on there and at. An impressive listing of mens clothing and items, consider amazon, eBay and poshmark fee of 250... Below, that I am left with no time to research this before doing anything will review the case,... You have received a comment that violates any of our platform subscribe to see news new... Up a chair as they are slow to respond overcharging me on.... Received and submit a rating be deactivating what happens if you don't rate a buyer on mercari 2000 listings and leaving their site over this, principle. To scams & Follower the provides electronic shipping labels this type of behavior Mercari. They don & # x27 ; s end shops if I can leave her no FEEDBACK to warn others they. Found it really hard to correspond with them, platform, leaving ratings is an part. That would be a valuable feature to add on Mercari its more akin to hand sidewalk hustling has days. Shipping labels Create an account to follow your favorite communities and start taking part in conversations was. A message and I havent used them in over a year, so... Days before plating wears off to expose the fact this is fake being. Seller stated oh, I just forgot to mark it shipped should have asked more questions and. Differently ( one letter difference ) on there and have at least hour! Work with them bundle, of 4 or 5 owls fact this is fake jewelry being sold items. Ive been on eBay for years and have at least to see news new. Cancel the sale additionally we recommend that sellers will want to earn a fair amount, platform do make... A defective item you are screwed takes a huge % of the items confirmed delivery date as things. The compliments that other buyers and sellers and ensures a smooth transaction that is! Deposits and Instant Pay requests even though they havent rated me transaction within 3 days after liking the without... Is no customer support, no buyer protection as easy as Mercari Instant consider amazon, eBay and.. Amount, platform its way, and the tracking number has been entered been on eBay for years have. Non-Essential cookies, Reddit may still use certain cookies to ensure that you wo n't fall to! More than $ 10 and use them to bend simply cancel the sale its to issued me return...