Standard Delivery is FREE on orders over $59. Be the first one to find this review helpful. Youll have to file a claim and beg, plead, reason, scream, and rationalize with the claims representative into believing that you did not willingly punch a hole in your new upholstered couch. Did not get the discount. The cons: Some problems with durability and perceived quality reported. Dont. TV Stands are made from particle board veneers and engineered wood that give them a worthy price tag. Case in point, make sure you thoroughly understand your protection plan and give your provider a call if you have any questions about things that may effect your terms and conditions (even if you think it doesnt apply). Others are electronics, household essentials, and bulk groceries. For your process to get the approval, you must send back the original packaging plus the receipt form, confirmation email with the order number, and packing slip. Had to go into the store my item was there then I was told it hadn't processed even though I had the email. I paid$600 for a box spring and mattress and paid an extra $100 for same day delivery. All Rights Reserved. If you don't get it right the screws eat at the wood on the leg. No it was not. Their name-brand selections include Sealy and Serta budget-friendly varieties. I wouldn't buy these again but they serve a purpose. I bought a pool and after filling it up with water it came apart at the seam. Register My Plan. The Manager at the Big Lots store in Hoover,AL was rude when I asked where an item was; she got smart and pointed to an area when I asked her to show me she directed me to another area and got smart! Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . Those looking for an ultra-affordable couch or sofa oftentimes think about Big Lots options. I would not buy furniture from big lots again, I would buy this diningroom set over again, A must buy and a lot of "bang for the buck ". Your one-stop shop for BIG deals that make your dollar holler! How do I know I can trust these reviews about Big Lots? Don't order anything from Big Lots that you need delivered. The pros: Affordable couches and sectionals offered. Imagine a business facility or a home without furniture. While many are happy with these options at first, there are some disagreements about assembly and durability in some instances. She has disrespected our family and our hard earned money will go towards another furniture store! It is very frustrating. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. In the middle of us placing the order with them over the phone Oh yeah they actually don't have one of those items in stock (a chair) so we can't do that. Since these lines of credit are secured, they tend to have lower interest rates. I placed an order online for a couch + two chairs, thought it was a great deal since they were running a sale, and was excited that they had a quick delivery option (we have folks coming in town for Christmas and wanted to get our living room ready for company). They are fraudulent. How can a big business run a sale, then charge you full price? I immediately panicked and called my bank to shut off my card thinking someone was using my card. While most don't have an issue with initial purchase or with lesser used items, there are some that complain about durability issues with commonly used products. When I got to Sonia's register she was very helpful and friendly and said that she remembered me from my last visit because of my smile. Maybe you can consider Big Lots by this Big Lots furniture reviews. They even have greatly discounted movies on DVD and Bluray, multiple food aisles, and lots of great seasonal items depending on the time of the year. Be the age of majority in your state or territory, Have a valid tax identification number (SSN or SIN), Have a street, rural route or APO/FPO mailing address (no P.O. I was recently out shopping with a client at a furnishing store when the sales person offered an additional furniture protection plan. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!!! 2528 David H Mcleod Blvd. My big lots customer service specialist was great and able to get my couches delivered to me. Sofas and sectionals are affordable products in quality and price. Do you know that Big Lots has 26 different inventories of furniture? They offered to give me an additional discount and place the order over the phone w/ confirmation that the store they were assigning it to had them in stock. Aside from your creditworthiness, youll also need to demonstrate your ability to repay the loan. Before agreeing to a loan, use a loan calculator to crunch the numbers and make sure its right for you. Come on. 31 mi to your search. Other furniture categories over at Big Lots are patio, bedroom, entryway, futon, and others. The cold hard truth is that only 5 . Mattresses are another popular want for Big Lots customers, and they offer both name-brands and their own discount options. Don't waste your time with this store. QuerySprout created a long post that answers the question, "is Big Lots furniture good?" HHGregg is no longer actively in business. Gus not care for this couch. No worries. Thats why a products usage life does not last long. I was so shocked to find out how many people Big Lots have done this to. Data Source: Allstate Protection Plans Brand Interaction Study, February 2021. Visit your local Big Lots at 881 Hills Plz in Ebensburg, PA to shop all the latest furniture, mattress & home decor products. Credit Cards Moderator over at Wallet Hubclaims you need a credit card score of 640+ to get a Big Lots credit card, however, you should still try if you fall short, as some people have skirted in under the wire. For instance the Nov 24 email offer for Black Friday was up to 30% discount to all Christmas + extra 20% off coupon. By the 3rd chair it got easier to assemble. When we finally made our way to a corner in the showroom, she asked me if furniture protection plans are really worth it. so overall the chairs i recommend but the store I highly don't recommend. LendingTree, LLC is a Marketing Lead Generator and is a Duly Licensed Mortgage Broker, as required by law, with its main office located at 1415 Vantage Park Drive, Suite 700, Charlotte, NC 28203, Telephone Number 866-501-2397. Today, I was charged $116.23!! Purchased 9 months ago and the seat cushions have lost there support. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. Now, the good thing about Big Lots's return policy is they allow you to return items of which packages you've broken or discarded. This went back and forth for MONTHS before SEVERAL complaints got me a full refund on the couch. The rungs on chair bottom have screws that go in at a steep angle. Qualifying items for Progressive Leasing include: To own the item youre leasing, you must make 12 months of payments or move forward with the early purchase option (more on that below). And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture. I placed a curbside pick up for same item. Depending on where you look, you can save you $1000s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. Email this Business. Then when you try to get it resolved they are not willing to do anything. An unsecured loan is harder to qualify for but carries less risk to you; if you fall behind on payments, the lender has no collateral to seize. No additional costs for repairs - parts, labor and shipping are all included. I call customer service and was basically told, "Sorry, that's how we do this. However, customers who have taken to Influenster to write about their shopping experiences with Big Lots praised the store for its timely updated inventories, which offer even the furniture they can't find elsewhere. But those aren't the only states where you can shop this discount store for furniture and so much more. No one was on the same page. But the sofa is trash. Construction was disappointing. Otherwise, the providers are just collecting cold hard cash. Another Big Lots furniture category is that of dressers and nightstands, which are available in various shapes, sizes, and designs, just like their line of TV stands, media consoles, accent furniture, storage furniture, dining room sets, entry tables, and whatnot. A secured loan is backed by collateral, such as your car, but could offer more favorable terms, including lower fees. Not the quality I would expect from Boy Hill. While most like their options initially, there are some complaints about durability and perceived quality. I have written over a dozen emails. You can do this by following these rules: This Big Lot furniture reviews recommends those who want to buy furniture at special prices. Go see Ross in furniture at the Big Lots on Missouri, Clearwater, FL if you want EXCELLENT Customer Service!! Love the color and the style of the chairs, but there are several scuff marks on the corners and some of the assembly holes aren't pre-drilled, causing some of the material on the leg to split when screwed in (DID NOT USE power tool, regular, hand-twist screwdriver). Your complete online service hub. What can I do with part of a bed? When it comes to furniture financing, paying cash will be your cheapest option overall. This is one of the best times to be an online furniture and home decor shopper. The legs are uneven and when attached to the table overlap the tabletop. Perfect for households with pets, smalls children, messy eaters and more. I can't understand why they don't put in another order and send my recliner. Furniture is cheap, I bought a loveseat and sofa, the sofa took over a month to receive, which a few days later there was a tear on the top back of the sofa. Judging by the reviews and ratings on the Customer Service Score Board, Big Lots' customer service is not always reliable, both offline and online. ADMINISTRATOR may cancel this Plan for reasons, including but not limited to, misuse of the product, unauthorized modifications to the product, non-residential or commercial use of the product. These choices will appear in your carts delivery options if available. Very disappointed. If you will, it may be a better decision to opt for a storage bed as opposed to buying a bed and book storage separately. You can also update your email address and password. You can choose this option for your big package. You do not need to register you lan for it to be active. Now I am trying to get my money back and Customer Support can't help. Another factor to consider is the styles and types of furniture you want to buy. 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