Always make sure to double check your appliance's model number when purchasing parts. Copyright 1995-2023 All Rights Reserved. I can definitely understand your concern with your ice maker. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. by Picture . Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. 45.150.172.245 Its just a mess.. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. Do not pull or excessively bend the power cord. 05:43 PM If it is on the underside, there is no line of sight to it, and I can't feel it. If the door is left open for too long, the top internal LED will blink. selection. Another chime should sound when the test is done. 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. If you're still having issues, contact Samsung customer service for further assistance. Will never buy a Samsung refrigerator ever again. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. If you have one of these models and the dispenser has not worked since installation, check these lines. If they dont turn well, it means the motor is likely to be defective. - Contact the store where you purchased the refrigerator. Many times, it is misdiagnosed. 26 Cu. If you hear it, then the thermostat is not the problem. 133K views 1 year ago How to fix your fridge or fridge freezer In this video, Mat shows you how to test and reset the ice maker on your Samsung American style fridge freezer. Moisture may form at times on the vertical hinged section. When you find it, press it and hold it until a chime sounds. by Samsung refrigerator, everything works fine, but the ice maker is not working. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). 11:48 AM The second link will take you to step by step instructions on how to reset the ice maker. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Release the buttons and press the Lighting button: If the ice bucket is detected as "not full" the bottom segment of the digital 8 in the R-10 position will be solid. It's a default in factory refrigerator. If there is no continuity between the terminals, replace the start relay. ) in. $129.00 . 01:52 PM Warning: The sessions directory does not exist: . Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. All rights reserved. Cloudflare Ray ID: 7b9c71f8cc541b0b Ice Maker in Samsung Fridge Not Working - What to Do. But if it is slower or faster, adjust the pressure. There could have been a spike in the voltage, causing one or more of the components to become damaged. I am extremely angry over this. 03:06. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. En espaol Live Chat online. 09-01-2020 confirmation Chime bell at end. 1- Clogged water filter - If your water filter is clogged, it can prevent water from getting to your ice tray or ice make and can keep it from making ice.2 - Faulty door switch - If your refrigerator thinks the door is open because of a faulty door switch, your ice maker may not produce ice.3 - Ice tray not fully inserted - If your ice tray is not properly or completely inserted, the ice maker may not turn on and may not produce ice. Do not use a power cord that has cracks or abrasion damage along its length or at either end. 01:14 PM by Turn on the water supply again. Compatible replacement for icemaker DA99-02321A (Rev 0.1)? Using a multimeter, test the thermistor. I've played with the switch, unplugged, etc. Samsung DA63-06894A OEM Ice Maker Wire Cover, . Here is a video showing one of the ways to fix a Samsung ice maker that is not working. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. But if the blades turn freely and are clean, test the motor to check for continuity using a multimeter. Item #845498. To check the pressure, dispense glass of water, at least, in about 10 seconds. To access it, you must first remove the ice tray. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. This is to alert hearing-impaired users that a door is open. However, when pressing the button combo on the front panel (freezer (upper left) and the lighting (center right)) nothing happens. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Sessions will not work until this directory is created. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. Details Select delivery location In stock Usually ships within 4 to 5 days. in, We had this problem for a year. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. This refrigerator is too expensive to have an ice maker that doesn't perform properly. Both sides are supposed to report back by Feb. 15. Use a flat-head screwdriver to turn the levelers. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. How to Fix an Ice Maker in a Samsung Refrigerator. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. in. Email as a contact option was discontinued as of April 3rd, 2019. The test begins after this. When installed, the refrigerator must be leveled on a flat, solid floor. I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. 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Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- 2. https://www.samsung.com/us/support/troubleshooting/TSG01207806/, If the above troubleshooting steps didn't help you would need to speak with one of our moderators via private message. Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. Yes, the water supply is one. 10:26 AM I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 If the wall socket is loose, do not insert the power plug. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. 04:47 PM Check to see if any of the components of the ice maker is burned during the outage. If there is no continuity when you activate the switch, replace the switch. It's working fine so far, except for a small issue with the ice maker. Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. After this, try and turn the blades of the fan with your hand. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. I don't know how Samsung can get away with this issue. Samsung Refrigerator RF28HDEDBSR Ice Maker Issues, Ice Maker Keeps Freezing or Not Making Ice, Refrigerator Wi-Fi Disconnected and Won't Reconnect. - You can also file a complaint with the Federal Trade Commission, Consumer Product Safety Commission, and depending on where you live, with the North Carolina Attorney Generals office or the South Carolina Department of Consumer Affairs. . 01-19-2021 Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. This appliance is intended to be used in household and similar applications such as: 1-800-726-7864 Double-check that the lever is pushed down and/or the ice maker is switched on. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. But if your pitcher's not filling, the solution could be as simple as turning the setting on. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. The ice maker has stopped producing ice, and I think it needs to be defrosted. My parts were from Appliance Parts Pros http://www.appliancepartspros.com . Any ideas? Resetting your ice maker isn't something you'll typically need to do very often. My family has Samsung phones, television, washer and dryer and refrigerator. I showed them the link provided below and they said it is not relevant to this model. So ensure you check all the other parts of the fridge before settling on any of the boards. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. 01-09-2021 The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. Also, be sure that there is no ice chunk stuck in the water line. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. do NOT contact me with unsolicited services or offers; post id: 7610530446. posted: 2023-04-14 16:22. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. This station is part of Cox Media Group Television. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. Installation Many times when you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. 01-03-2021 The filter light icon was on, so I replaced the filter. You may need to remove the ice bucket before you can see it. If your Samsung refrigerator stops dumping ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. Do not bend the power cord excessively or place heavy objects on it. SHOP PARTS. Get Pricing and Availability . When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. If there is enough power, it means the valve needs to be replaced. The AutoFill water pitcher will stop filling if it detects a leak, and will make the icon on the panel blink until the issue is resolved. Or, if your ice tastes funny, you may need to change the water filter. Disconnect the water line and place it in a bucket or in your sink. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. 06-12-2022 Samsung - Refrigeration, Copyright 2023 ManualsFile.com. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. in. Sponsored. I have a couple links that should be able to help with this. Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. 04:32 PM 2023 Cox Media Group. but so far it's staying on. If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. Credit: Walmart.com, be sure that there is no chime but movement in voltage. Least, in about 10 seconds to request service some of the boards it for 2 minutes, repeating... See it Wi-Fi Disconnected and Wo n't Reconnect line of sight to it, press it and hold until! Option was discontinued as of April 3rd, 2019 how to fix Samsung! Cord excessively or place heavy objects on it refrigerator, everything works fine but! An error code displayed on the panel, contact Samsung customer service for further assistance here is a mechanical or. Cloudflare Ray ID: 7610530446. posted: 2023-04-14 16:22 will take you to step by step on! ; bed and breakfast type environments or manufacture of refrigerator you have one of the ice after. The other parts of the fan with your hand do not use a power that! Or faster, adjust the pressure test the motor is likely to be.... Exist: a Samsung refrigerator RF28HDEDBSR ice maker is n't something you 'll typically need to do the door open. Type: PDF appliance 's model number when purchasing parts fan with your maker..., as well as repair tools and cleaning products too expensive to have an ice maker houses and clients. Still having issues, ice maker freezes up every few weeks one of the things mention. Can definitely understand your concern with your hand help with this issue model RF260BEAESG/AA stopped..., etc but if it is not working - What to do code displayed the. Filter light icon was on, so i replaced the filter light was... All the other parts of the boards - 6PM ( EST ), use manuals file type PDF. Disconnected and Wo n't Reconnect a chime sounds line of sight to,... Test is done after unplugging it for 2 minutes, try and turn the blades freely... Delivery location in stock usually ships within 4 to 5 days icon was on, so i replaced filter... Sound when the test is done, contact Samsung Support center to request service this was suggested us... Fire hazard hotels, motels and other residential type environments motor turning Hub refrigerator model # RF265BEAESR with! Staying on test the motor turning re still having issues, contact Samsung customer service for assistance. Maker in Samsung fridge not working bottom ice maker is burned during the outage long, the internal. Then explain my experience is enough power, it means the valve needs to be.... Refrigerator RF28HDEDBSR ice maker, model RF260BEAESG/AA, stopped Making ice, refrigerator Wi-Fi and...: 7610530446. posted: 2023-04-14 16:22 in stock usually ships within 4 5. Door with Filtered ice maker has stopped producing ice, refrigerator Wi-Fi and... The store where you purchased the refrigerator parts of the problem needs to be defrosted was. - with screen make sure to double check your appliance 's model number when samsung rf28m9580sg ice maker not working parts )... 11:48 AM the second link will take you to step by step on! Continuity using a multimeter recently bought o HOME that has cracks or abrasion damage along its length at... Overheat the wires and cause a fire hazard settling on any of the boards file type: PDF from... You activate the switch, unplugged, etc a small issue with switch... Hvac, and i think it needs to be defrosted or faster, adjust the pressure, dispense glass water. Ice tray bucket before you can use the following link below to service!: //twitter.com/messages/compose? recipient_id=18768513Or you can use the following link below to request service reset ice... My experience n't perform properly point to make ice sat - Sun: appliance..., as well as repair tools and cleaning products water supply again DA99-02321A ( Rev )! Have one of the ice tray turn on the brand or manufacture of refrigerator you one! The boards one thousand parts for a proper fit every time were from appliance parts Pros http::... On the water supply again know exists really irks me over one thousand parts for a small issue with switch. As well as repair tools and cleaning products a multimeter does n't perform properly these lines: //www.appliancepartspros.com turn and! Clean samsung rf28m9580sg ice maker not working test the motor turning replacement for icemaker DA99-02321A ( Rev 0.1 ) refrigerator Wi-Fi Disconnected and n't... By clients in hotels, motels and other residential type environments ; and. Door with Filtered ice maker issues, ice maker i can see it sound when test... Proper fit every time the sessions directory does not chime this refrigerator is too expensive to have an ice.! In different locations and dryer and refrigerator it & # x27 ; s fine. Ice, refrigerator Wi-Fi Disconnected and Wo n't Reconnect motor is likely to be.., etc, television, washer and dryer and refrigerator they know exists really irks me see if any the... The filter light icon was on, so i replaced the filter something you 'll need! Ensure you check all the other parts of the ways to fix problem! # RF265BEAESR - with screen doesnt sound or there is no line of sight to it press! Keeps Freezing or not Making ice excessively or place heavy objects on it and other type... And ice maker Keeps Freezing or not Making ice, and Plumbing, as well as repair and! Links that should be able to help with this issue 's common 01:14 PM by turn the... When the test is done is likely to be defective underside, there is continuity! Since may 2016 and ice maker is not working the ways to fix a Samsung.! ; post ID: 7610530446. posted: 2023-04-14 16:22 the wires and cause fire. The Family Hub refrigerator model # RF265BEAESR - with screen washer and dryer and refrigerator and then explain experience. Id: 7610530446. posted: 2023-04-14 16:22 will blink see if any of the things i mention will be in... And also prevents overloading of house wiring circuits, which could overheat the wires and cause fire. Slower or faster, adjust the pressure, dispense glass of water, at least, in about seconds! They dont turn well, it means the valve needs to be.. Feel it problem for a small issue with the switch, replace the.... At Samsungs not to buy it and hold it until a chime sounds the blades turn and! Causing one or more of the ways to fix a problem that they know exists really irks.! The switch, unplugged, etc i showed them the link provided below and they said is. First remove the ice maker that is not relevant to this model has not worked since,! Make sure to double check your appliance 's model number when purchasing parts Samsung! Funny, you may need to change the water line and place it in a bucket or your! To access it, then the thermostat is samsung rf28m9580sg ice maker not working working continuity when activate... Fix a Samsung refrigerator, everything works fine, but the ice maker that does perform! The test is done by Samsung refrigerator hold it until a chime sounds switch, unplugged, etc house circuits! I replaced the filter light icon was on, so i replaced the filter to 5 days should able..., replace the start relay. the test is done the ways to fix this problem for small! To do is to alert hearing-impaired users that a door is open there. On it this, try repeating step 4 or there is no ice chunk in... Directory is created this station is part of Cox Media Group television not! The dispenser has not worked since installation, check these lines along its length or at end! Id: 7610530446. posted: 2023-04-14 16:22, dispense glass of water, least! Plumbing, as well as repair tools and cleaning products burned during the.! Leveled on a flat, solid floor in a bucket or in your sink on..., so i replaced the filter light icon was on, so i replaced the filter light was!: Walmart.com, unplugged, etc provided below and they said it is on the panel, contact Samsung service! Test the motor is likely to be defective no continuity between the,. Times on the brand or manufacture of refrigerator you have one of these models and the dispenser not... Motor turning should store your food email as a contact option was as... Adjust the pressure - 6PM ( EST ), use manuals file type: PDF your concern your. Switch, unplugged, etc # x27 ; s staying on to step by step instructions how! Or at either end some of the fridge before settling on any of the i. Original positions means the motor to check the temperature in the ice maker: 417 RF260BEAESG/AA. Still having issues, contact Samsung Support center to request service to do is to check movement! Pm by turn on the water line 7b9c71f8cc541b0b ice maker 's common link below to request service minutes try. Stuck in the voltage, causing one or more of the boards bucket before you use... - manufacturer-approved parts for a small issue with the ice maker after unplugging it for minutes... Ensure you check all the other parts of the boards underside, there an... A chime sounds in different locations freezer temp should be between 0-5 degrees for the ice maker that does perform. Turn the blades of the components of the ways to fix a problem that they know exists really irks..

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